shipping + returns

SHIPPING

ELLE GOLD now offers FREE SHIPPING through USPS. shipping options are through USPS or UPS and is free when choosing USPS economy shipping. As of now, we only ship within the United States.

RETURNS

we hope you love your product but understand that some things just don't work out. If you need to return your item please email us at returns@ellegoldcollective.com within 14 days of purchase date. Please include your name and order number. You'll receive an email back with return instructions. check your junk/spam folder if you do not see the email in your inbox (please allow up to 24 hours for response).

all items must be unworn, unwashed, and returned in the condition it was shipped (free of stains, tears, other damage).

All items are returnable for a refund unless otherwise stated in product description. custom orders are final sale. 

All fees associated with returns are the buyers responsibility (shipping cost will be deducted from refund amount, on average return costs typically range from $4-$5) and a tracking number is highly recommended. 

for damaged goods, please email us at returns@ellegoldcollective.com.